Delivery & Returns

Fast Dispatch, most orders placed on weekdays before 12pm are dispatched the same day on our express next-day delivery service. We deliver UK wide including to Northern Ireland, Scottish Highlands & Islands, Channel Islands, Isle of Wight & Isle of Man.

Internationally, we deliver to Belgium, France, Germany, Ireland, Luxembourg & Netherlands for other international deliveries please email us your requirements, including the product SKU codes, quantities, and delivery address along with your contact details, and we will be back in touch with a quote.

Free Shipping, take advantage of our exclusive online offer of free delivery on orders over £499 net to any UK mainland address. Offer excludes highlands and islands.

Tracking, to view the status of your order, simply login to your account where you will see the current status of your order.

Cancellation, to cancel your order contact customer services immediately we will do our utmost to accommodate your request. We're a fast-moving business so once your order is placed it is usually processed within a few hours.

Returns,  we hope you will love everything you order from Storage Box Shop, but you have 30 days to return anything you don't want to keep (excluding custom-made & branded products). You don't need to contact us for a returns number. Simply repack the item carefully and send it back to us, including your order number and reason for return.

We recommend you retain proof of postage and use a trackable delivery service for returns. If the goods don't arrive back with us or are not in a resell-able condition, we may not be able to give you a refund. Refunds are made promptly using your original payment method.

Returns Address
Storage Box Shop
Unit 16b, Humphrey Farms
Hazeley Road, Twyford
Winchester, Hampshire
SO21 1QA

Non-returnable items, custom-made items, and printed products are not returnable or refundable.